Description

NICOLE R. DONAHUE

Brimfield, MA 01010

(413)668-4362

nicole.r.donahue@gmail.com

PROFESSIONAL SUMMARY
Adminsitrative Assistant and Veteran Service Specialist with 10+ years of proven experience interacting and collaborating with multiple levels of management and diverse teams. Accomplished measurable results while training and supporting personnel with a wide range of instruction and leadership techniques in the U.S. and abroad. High-performing professional with multitasking ability in a fast-paced environment while maintaining appropriate time management and commitment to achieving organizational goals. Experienced in interagency coordination, community outreach, and administrative support. Utilizes critical thinking to drive organizational efficiency and effectiveness. Career supported by the successful completion of a Bachelor’s degree in Sociology and Criminal Justice.

• Budget Management • Team Leadership • Organizational Planning

• Resource Allocation • Training & Development • Personnel Management

• Communications • Process Improvement • Policy Implementation

PROFESSIONAL EXPERIENCE

LuLaRoe Mama Donahue – Brimfield, MA 2016 – Present Owner & Founder • Owned and operated a successful retail clothing boutique focused on driving sales through interpersonal and social media managing • Accounted for all incoming and outgoing inventory, sales, and business expenses • Managed daily and long-term strategic activities within the business to ensure future success • Received and processed cash and credit transactions with zero issues or discrepancies • Participated in various incentive programs and contests designed to support achievement of production goals • Collaborated closely with like-minded business owners to increase efficiency and productivity • Sponsored a fellow business owner to start a successful retail boutique • Conducted fundraisers for individuals and foundations
Massachusetts National Guard – Ware, MA 2007 – 2015 Military Police Team Leader • Led and supervised military police teams and sections in support of tactical operations including area security and force protection patrols • Performed duties as a military patrolman and provided tactical and technical guidance to subordinate personnel • Monitored the health, welfare, morale, and training of two junior service members • Maintained 100% accountability of military vehicles and equipment with zero losses or damages • Served in secondary roles as a Combatives Level I Instructor, Unit Prevention Leader, Suicide Intervention Officer, and Chemical Operations Specialist • Awarded Certificate of Achievement for placing on the Commandant’s List during Advanced Individual Training for achieving academic and hands-on event average in the top 10% of the class • Exceeded standards in physical fitness and excelled above standards in physical training
Massachusetts National Guard – Ware, MA 2013 – 2015 Administrative Specialist | Military Police Company, Active Duty for Operational Support • Anticipated and recommended solutions to meet the needs of the unit in all aspects of unit administration of rear detachment and forward-mobilized elements • Participated in daily supervision of pay and personnel functions relating to the welfare of personnel • Prepared and processed requests for transfer and reassignments; processed promotions and reductions in rank • Managed the safety, training, health, welfare, and professional development of four junior staff • Supervised the maintenance of equipment and tactical vehicles; assigned weapons and equipment valued at $250K+ • Performed duties as a Military Police Team Leader, Mobilization Non-Commissioned Officer, and Key Control Officer • Selected to travel to mobilization site ahead of elements multiple times to oversee and ensure complete administrative readiness prior to and post-deployment to Guantanamo Bay, Cuba

Target Corporations – Worcester, MA 2011 – 2012 Loss Prevention Specialist • Ensured security of assets and personnel while working on a small team • Conducted perimeter checks and surveillance via presence and video monitoring • Aided teammates in detaining identified shoplifters • Responded to complex and challenging situations including influence of various substances; consistently maintained a professional demeanor under stress
Carrabba’s Italian Grill – West Springfield, MA 2010 – 2011 Hostess & Server • Tended to dining needs and demand in a fast-paced restaurant industry • Promoted from Hostess to Server with no prior experience based on proven ability to learn quickly and maintain a high standard of work ethic
Massachusetts National Guard – Al Anbar Province, Iraq 2009 – 2010 Military Police • Served as a military police officer on a Military Movement Team; participated in 100+ missions in support of Operation Iraqi Freedom • Operated tactical vehicles as a Lead Driver on convoys and personal security missions • Provided services as a scribe and personal security for team leaders during interviews, meetings, and training sessions with a key leader of the Anah Iraqi Police • Selected by supervisors to serve as a Motor Sergeant and Liaison in charge of scheduling all services and ensuring equipment was mission capable at all times
Massachusetts National Guard – Holyoke, MA 2008 – 2009 Active Duty for Special Work, Recruiting & Retention Command • Assisted with storefront recruiting operations and collecting pertinent recruiting paperwork • Conducted high school and college recruiting set-ups and presentations, applicant packet preparation, and applicant transport to and from a Military Entrance Processing Station for ASVAB testing, enlistment physicals, and enlistment processing • Escorted newly enlisted service members to and from in-processing and to designated shipping sites for final briefing before leaving for basic training

EDUCATION

Bachelor’s in Sociology & Criminal Justice | University of Massachusetts – 2013

SELECT AWARDS

Army Commendation Medal | Army Achievement Medal | W.E.B. Du Bois Outstanding Sociological Achievement Award