Mary I. Brankin 773.255.0176 | firstname.lastname@example.org | 10741 South Rockwell, Chicago, IL 60655
Accomplished executive assistant with over 20 years of broad expertise cultivating strategic relationships with cross-functional internal and external clients. Analytical problem-solver driving innovative solutions for seamless operations in diverse arenas. Detail-oriented team leader and proactive team player with proven success managing office administration. Prudent decision-maker with exceptional interpersonal, organizational and communication skills.
New Process Development
Tactful Client Liaison
Executive Assistant, VP of Education & Program Operations, Chicago Commons Association 2016 – 2018
§ Oversees calendar management, HR duties, professional development assistance, editing/proofing presentations for national conferences and composing, editing and approving communications for board of directors.
Director of Operations, Corporation for Interest Rate Management 2000 – 2015
§ Provided executive-level administrative support to president; and directed three moves into new, raw space, ensuring easy and reliable client access while electronic equipment was being installed and upgraded.
§ Reduced costs by fostering and managing vendor relationships to negotiate contracts and pricing. Reduced financial waste through effective management of employee health and life insurance policies.
§ Conducted market research to support territory expansion. Maintained cash flow by preparing all company invoicing and bookkeeping; maximized office efficiency by ordering and maintaining supplies.
§ Created client-centered atmosphere by organizing detailed special events. Drove client satisfaction by preparing and distributing weekly client newsletter and answering all client calls.
§ Safeguarded company policies, coordinating and maintaining employee attendance and vacation records.
Executive Assistant, Marco Consulting, Inc. 1997 – 2000
§ Provided executive-level administrative support to VP and other senior staff members; and directed support staff to maintain office procedures and policies. Liaised with clients as first point of contact by answering phone calls.
§ Organized and hosted client conferences to ensure superior customer service and productivity. Streamlined office procedures, effectively arranging travel and meetings and preparing financial reports and data.
Legal Secretary, Ancel, Glink, Et Al 1994 – 1997
§ Increased office efficiency and partner productivity, providing paralegal, administrative and secretarial support for two partners and additional associate attorneys.
§ Improved office procedures by composing, preparing, and processing legal correspondence, including court documents and emails. Supervised workflow and distributed to support staff to maintain office tempo.
§ Managed and processed attorneys’ billable time to support accounting department.
Education & Technical Skills
Candidate, Bachelor of Liberal Arts, St. Xavier University, May 2021
Associates, General Education, Moraine Valley Community College
Technical Skills: PC/Mac, Microsoft Office Suite (Excel, Word, PowerPoint)