Description

Juli Froelich

Wichita, KS 67203 • juli.froelich@outlook.com • 316-992-7494 • LinkedIn
Administrative Assistant Profile

Skillful and dynamic administrative professional with demonstrated success delivering
effective support across all office functions.

— Key Qualifications —

·      Proven track record of accurately completing billing, account management, scheduling, and report creation within time and budget constraints.

·      Adept at devising administrative processes and procedures to streamline operations and increase efficiency; extensive experience as office manager leading administrative functions.

·      Compelling interpersonal abilities with strong background in customer service, able to forge partnerships and resolve conflicts between parties.

·      Proficient in Microsoft Office suite (Outlook, Word, Excel), G-Suite, Google Apps, and LMS systems.

Professional Experience
ExecuTrain – Wichita, KS

Office Manager / Training Coordinator, 2014 to 2019

Coordinate all operations for virtual and in-person training environments, including scheduling for remote students and virtual instructors, managing course listings and registrations, and billing. Generate regular and special reports for business operations.

Selected Contributions:

·      Reduced late deliveries of course material by 60% through implementation of readiness reports to better track progress and preparation.

·      Streamlined accounts receivable to achieve 30% reduction on outstanding accounts older than 60 days and 50% reduction on outstanding accounts older than 90 days.

Masters Digital – Wichita, KS

Office Manager, 2013 to Present

Direct all office administrative functions. Prepare schedules and travel reports. Manage invoicing and billing processes.

Selected Contributions:

·      Reduced outstanding receivables older than 60 days by 40% through proactive client engagement.

Alternative Programs – Wichita, KS

Administrative Assistant, 2011 to 2013

Provided administrative support to house arrest services provider. Handled communications with courts and clients, ensuring accuracy of customer records, overseeing billing, and coordinating schedules.

Selected Contributions:

·      Ensured adherence to confidential practices respecting client information.

·      Devised and implemented improve client billing procedures; generated and approved invoices and bills.

·      Provided service quotes based on individual client needs.

Additional Experience
Office Manager (2010 to 2011) • Corporate Safety Compliance, Wichita, KS

Product Support Representative (2007 to 2009) • LSI Corporation, Wichita, KS

Customer Service Representative (2005 to 2007) • LSI Corporation, Wichita, KS

Educational Background
Bachelor’s Degree Coursework

Wichita State University, Wichita, KS