Jeffery Galyn Carlile
15324 w 79th Terr • Lenexa KS 66219 • (913) 788-0479
Objective To obtain a strategic position within an organization that will benefit from my technical and management experience that also provides opportunities for growth and development.
Skills • Human Capital Management (HCM) Systems Integration and Administration
• ADP Enterprise, Payforce, HRA, Recruiting, Time, Benefits (Web and Mobile)
• SumTotal TotalLMS Administration
• SCORM, Aspen, Saba, LMS & CMS
• Oracle Certified Professional
• Adobe Flash (Macromedia Certified Instructor)
• Programming – C++, Visual Basic, COBOL, FoxPro
• Databases – Oracle, MS SQL, Access, FoxPro
• MS Office – Word, PowerPoint, Excel, Access, Outlook, MS Project
• Utilities – Crystal Reports, Install Shield, SPSS
• Multimedia – Authoring, Audio/Video capture, editing, mixing, Web or CD/DVD
• Project Management, Process Improvement, Instructional Design
• Electronic Performance Support Systems (EPSS) Assistware
Employment Technologies Consultant 2011 – 2018
ADP, Inc. Homeshored office Lenexa, KS
Served as a senior team member on the National Accounts HCM Technical Services Team. Provided Tier III technical support for ADP’s National Accounts Division which services all of ADP’s Enterprise EHRMS clients with over 1,000 employees. This support included direct client user interaction as well as internal ADP associate support. Tier III support issues are comprised of high priority and client critical cases. Examples of support issues include payroll critical items, application(s) are down, and significant issues found during implementing or upgrades. Duties included troubleshooting server, network, database, application, desktop, and browser issues. Additional duties included mentoring associates, producing online training, providing process improvement, change management, and conducting customer site visits.
Manager HR Systems 2008 – 2011
Dairy Farmers of America, Inc. Kansas City, MO
Administered core HRMS systems, identified and implemented new technologies for the organization including: Employee Self Service, Manager Self Service, applicant tracking, performance reviews, merit increases, annual bonuses, a Learning Management System (LMS), and annual benefits open enrollment. Responsibilities included project management, RFP process, vendor selection, training, implementation, administration, reporting, and analysis. Developed procedures and policies to accommodate these new systems and worked directly with IT to identify kiosk hardware, overcome bandwidth issues in remote locations, and establish helpdesk procedures for end-user support. Assisted HR in performing a complete comp study including job descriptions, job pricing, geographical differentials, reorganizing pay grades, and communicating all changes to senior management.
HRIS Manager 2004 – 2008
NovaStar Financial Kansas City, MO
Managed the HRIS department and transitioned the company’s HRMS from Ceridian to ADP’s Enterprise Suite. Administered core HR / PR applications including: benefits, time tracking, and applicant tracking modules as well as employee self-service, reporting services, corporate metrics, process improvement, project management, and Internal Audit controls. Developed and maintained a custom LMS known as “NovaStar University.” Designed and created online courseware, reports, customized test engine logic, and internal certifications.
Lead Application Programmer 2002 – 2004
Cubic Applications Fort Leavenworth, KS
Adjunct Professor 2003 – 2009
Johnson County Community College Overland Park, KS
Evening instructor for Flash, Director, Dreamweaver and advanced HTML Web Authoring. Duties included class instruction and developing /maintaining course curriculum.
Director of Multimedia Development 1998 – 2002
Human Dynamics / Baydon Solutions Overland Park, KS
Multimedia Team lead, Leadership Team member (strategic and operational decisions), Project Manager, sales support, and technical support. Responsible for managing over fifty multimedia projects (CD, LAN, WEB delivered). Assisted in the development of processes and policies for the organization, provided customer support, sales support, software training, and application programming.
Vice president of information services 1996 – 98
MRC Inc. Kansas City, MO
Led the internal IS department. Responsible for medical software design and development, sales, implementation, LAN administration, training, technical, and customer support. Using FoxPro and Visual Basic programming languages, we created several products to assist hospitals in the areas of admissions, patient care, and risk management.
Supervising programmer 1994- 96
Data Consultants Independence, MO
Duties included managing the programming staff, installing networks and telephone systems, customer training, and software development. DCI specialized in FoxPro, MS Access, and Visual Basic programming, installing and customizing accounting systems, and Point of Sale solutions for small to midsized companies.
Lead programmer/ Network consultant 1992- 94
Beyond Bytes Independence, MO
Lead programmer in FoxPro and VB. Installed Windows, LANtastic, PC-MOS, and Novell Networks. Responsibilities also included hardware sales and service, network, cable, and telephone system installations, customer support, and training.
Database programmer 1988- 92
RCS Consultants St. Joseph, MO
Specialized in developing customized databases (dBase and FoxPlus), also provided PC network sales and service.
United States Marine Corps Reserves 1984- 90
Rank of E-4 Kansas City, MO
Trained in Quantico, VA after bootcamp as a COBOL Programmer and dBase developer. Worked in the USMC Finance Center in Kansas City and was responsible for rewriting multiple COBOL programs in preparation for the Y2K date conversion. Also served in the inactive reserves for 2 years and was honorably discharged.
Education ADP Enterprise & Self Service Administration 2007
200+ hours of ADP training Online and Classroom
Oracle Certification 2004
Oracle University (the Training Camp)
Pocono Mountains, PA
Programming Languages (C++, VB) 1993 – 94
Lee’s Summit, MO
Cobol, dbase, foxpro, clipper 1984 – 90
Computer Sciences 1981 – 83
Missouri Western State College
St. Joseph, MO
Cobol Programming 1980 – 81
St. Joseph, MO
References available upon request