Description

Danielle Renee Jonesdslj@mail.com | 605-431-01672408 South Neel Street, Rapid City, SD57703I have 20+ years of Customer Service experience.  I enjoy the behind the scenes, research aspect to a job.  I enjoy figuring thingsout.  I am very detail oriented and enjoy a challenge.  I do believe that background would make me an asset.Can type 40 – 50 wpm.•Know 10 key by touch.•Attention to detail•Organizatinal skills•Crm experience•Skip tracing•Database management•Collections / AccountsReceivable•Administrative AssistantDrs. Tucker – Kudrna – Holec – Young| March 2010 – July 2012I helped administer tests to patients.•I was in charge of ordering all Opthalmic drops for the office.•I also ordered all patient contact lenses and stock contact lenses for the office.•I also ordered any and all office supplies.•I would receive all orders of contact lenses and catalog them. I would then figure out if they were for a patient or stockin the office.  I would verify they were the correct power and contact the patient to let them know they were available.  •Licensed Customer Service RepresentativeWestern Dakota Insurors, Inc| March 2001 – August 2008I wrote new business policies and processed changes to existing policies.•Answered customer questions and did quotes for new and/or existing insurance.•I would report claims to the appropriate Insurance Company on behalf of our customer.•I would apply customer payments to the correct accounts. •High school diplomaLead High School | May 1991